{"id":10,"date":"2024-03-05T12:28:09","date_gmt":"2024-03-05T12:28:09","guid":{"rendered":"https:\/\/berberrugexpress.com\/?page_id=10"},"modified":"2026-03-07T03:35:45","modified_gmt":"2026-03-07T03:35:45","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/berberrugexpress.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"

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Our policy , exchange in 5 days of delivery, notice, No return and No cancelation. exchange at same cost of the purchase or customer pays deference if she or he choose more costly item.<\/p>\n

To be eligible for a exchange , your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/span><\/p>\n

Customized products\u00a0(if applicable)<\/p>\n

Only\u00a0original\u00a0items may be\u00a0exchanged, unfortunately\u00a0Customized products cannot be\u00a0exchanged.<\/span><\/p>\n

Sale items (if applicable)<\/span><\/p>\n

Only regular priced items may be\u00a0\u00a0\u00a0exchanged, unfortunately sale items cannot be\u00a0\u00a0\u00a0exchanged.<\/span><\/p>\n

Exchanges (if applicable)<\/span><\/p>\n

We only replace items if they are defective or damaged. \u00a0If you need to exchange it for the same item, send us an email at\u00a0naoire@yahoo.fr<\/span><\/a>\u00a0and send your item to:\u00a0<\/span><\/p>\n

Our Moroccan storage ,\u00a0Please request our storage address by email.<\/p>\n

To complete your return exchanged item , we require a receipt or proof of purchase.<\/span><\/p>\n

– Any shipping \u201c exchange \u201c must be paid by customer , no exception We don\u2019t provide Shipping labels
Please ask any questions before you purchase your rug<\/span><\/p>\n

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.\u00a0<\/span><\/p>\n

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<\/span><\/p>\n

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/span><\/p>\n

–\u00a0\u00a0\u00a0Please unwrap your package as soon as you get your package delivered
It’s not healthy to keep rugs or pillows in close package for more than 2 weeks<\/span><\/p>\n<\/div>\n<\/div>\n<\/section>\n

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